Pricing
Pricing by agreement
We confirm your platform fee, who pays it, supported payment methods and any separately billed services in your business agreement before you start. Payment-processing costs are separate.
Venue cost
Agreed
Review software and service scope before launch.
Booking fee
Agreed
Confirm the fee base and who pays.
Payment processing
Separate
Confirm the supported payment flow for your services and account before launch. Connection alone does not establish readiness. Processing costs follow your processor agreement.
Review your service scope.
Review the tools for your venue.
We confirm your platform fee, who pays it, supported payment methods and any separately billed services in your business agreement before you start. Payment-processing costs are separate.
Separate services
Streaming and other separate services
Confirm streaming, messaging, and any other usage charges in your business agreement before enabling them.
Why this pricing works
Three decisions before launch.
Agree the scope
Review the platform services, fee base, and any separate charges before launch.
Confirm who pays
Your agreed payer and supported settings determine how the fee appears at checkout.
Verify payment readiness
Confirm the supported payment flow for your services and account before launch. Connection alone does not establish readiness. Processing costs follow your processor agreement.
Frequently asked
The honest answers.
- How is pricing confirmed?
- We confirm your platform fee, who pays it, supported payment methods and any separately billed services in your business agreement before you start. Payment-processing costs are separate.
- Who pays the platform fee?
- Your agreement defines the fee base, payer, covered transactions, and supported checkout settings.
- How do I compare total costs?
- Compare the agreed platform fee and scope, processing costs, and separately billed services for the same usage.
- Which payment methods can I use?
- Confirm the supported payment flow for your services and account before launch. Connection alone does not establish readiness. Processing costs follow your processor agreement.
- How are complimentary tickets and donations treated?
- Confirm treatment of each transaction type in your business agreement before launch.
- Are streaming and messaging included?
- Confirm any separate service charges and usage terms in your agreement.
- Can I include the fee in the ticket price?
- Confirm the agreed payer and supported pricing settings before changing how the fee is presented.
- What commitment is required?
- Your accepted agreement sets the service scope, commitment, and exit terms.
Before you start
Review the agreed fee base and payer, processing costs, and separately billed services together before launch. Your accepted agreement governs the total.